Unclaimed Deliveries

If, for whatever reasons, you missed to pick up your order or you weren't at home, your package will be sent back to your local depot office for a period of time (please note: this time frame varies depending on location). If the package is still unclaimed after a period of time it will be sent back to one of our warehouses. 

MILLIONGLAM is not responsible for the re-shipping fees of missed and unclaimed deliveries. If you miss to pick up your delivery on time, or refuse to pick it up, a service fee of 30% of your order value (at least: 49.95 € of handling fee and delivery fee) will be charged to send the order internationally back to one of our warehouses.